We are currently experiencing a raid rebuild issue on one of our physical server nodes that is causing slow and intermittent ocnnection issues to a handful of web servers and email. This rebuild will be automatically completed within the next few hours and all services will return to normal at that time. We greatly apologize for any inconvenience ... Read More »
We have become aware of the issues affecting HELM cluster e-mail services and are working to resolve these problems. Currently helm e-mail services are down. Due to high volume of calls our phone lines are busy, we are aware of the problems and are working on resolving them ASAP.UPDATE: 6:40 PM ESTService has been restored, all inbound mail ... Read More »
We will be performing maintenance on CLE02WEB11 IIS server starting 9PM EST (legacy HELM cluster). Sites hosted on this server will be unavaliable untill maintenance process has completed. We apologise for the inconvinidnce.
Over the next few weeks we will be performing server migration of our legacy HELM shared hosting cluster that will affect approximately 1/3 of the websites hosted on HELM platform. The server migrations are neccessary to refresh the hardware of our legacy physical infrastructure and align all of our services with the cloud based hosting platform ... Read More »
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