We are currently experiencing a technical issue on the IHOSTLLC17.ihostasp.net (216.143.82.235) IIS server node in the HELM legacy cluster. Websites located on that server are currently not accessible. Our technician has been dispatched to the datacenter to diagnose/repair the issues and the affected services should be restored ASAP. Updates ... Read More »
Due to the power outage in Avon Lake, Ohio the customer support office and our phone support operation will remain closed for the remainder of the business day Wednesday, August 6th. If you have a support issues, please open a support ticket instead. Thank you.
We are currently experiencing a power outage at our Technical Support Office that handles our customer phone calls and support tickets. The power outage is widespread in the area and affecting many buildings. We believe the local power company should have the issue resolved shortly and power restored but they could not provide an ETA. This has ... Read More »
Last night we completed a RAID array rebuild on the SAN unit that services our legacy HELM e-mail server. However, it appears there is a need for an additional file system consistency check to address the file IO issues we have discovered this afternoon that are affecting the stability of the service. Unfortunately, this operation will require us ... Read More »
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