There has been a vulnerability and security exploit discovered in the 3rd party DNN Module suite named "DNN GO". If you run any of the DNN GO modules on your DNN web site installation(s) then your sites could be attacked via this newly discovered vulnerability. It si very important that you follow the link provided below to DNN's official security ... Read More »
There was a major virus and security attack orchestrated globally on Friday morning called WannaCrypt that you may have heard about in the news over the weekend. The attack and subsequent ransomware virus could have caused serious damage to either our hosting servers and/or our customers' website and hosting data if they were not protected. As a ... Read More »
We are currently experiencing an unexpected power outage at our customer support office. This outage is affecting our technicians' ability to answer support tickets as quickly as normal and has knocked out our support office's phone system.This power outage is not affecting any of our hosting services.Our support office's electric provider has ... Read More »
Mar 1st IHOST is now Rebel
Greetings! I am happy to announce that we have officially transitioned the brand from IHOST to that of our parent company, Rebel Internet Systems & Technologies. We are all very excited and look forward to providing you with the highest level of service under our new leadership. At Rebel, we strive to be a different kind of hosting ... Read More »
Jan 30th New Customer Portal Template
We have updated the template used in the customer portal area of our billing and support system here at https://my.ihostllc.net to a more robust and modern interface. We believe this new template will help provide customers with more information and easier access to that information. We hope everyone enjoys the new look and functionality of the ... Read More »
Dec 23rd Happy Holidays!
Due to the Christmas holiday falling on Sunday this year there will be no change to our Support Office operation hours.?We would like to wish everyone a safe and Happy Holiday season!
Nov 23rd Thanksgiving Day Holiday Hours
In observance of the Thanksgiving National Holiday our Technical Support Office will be closed on Thursday, November 24th, 2016. Normal office support and operating hours will resume at 9 am EST on Friday, November 25th, 2016. We would like to wish everyone a safe and happy holiday!
We are moving phone systems to a new network which will result in our phone system being unavailable from Saturday, October 29, 2016 12:00 pm EDT until 5:00 pm EDT Sunday, October 30, 2016. The phone system will be available as normal for business hours at 9 am EDT Monday, October 31, 2016.
In observance of United States Independence Day our Technical Support office will be closed Monday, July 4th, 2016. Normal Technical Support office hours will resume at 9 am EST on Tuesday, July 5th, 2016.Please feel free to submit support tickets through our support portal linked below if you need assistance with any issues.Submit a Support ... Read More »
We are currently experiencing a raid rebuild issue on one of our physical server nodes that is causing slow and intermittent ocnnection issues to a handful of web servers and email. This rebuild will be automatically completed within the next few hours and all services will return to normal at that time. We greatly apologize for any inconvenience ... Read More »