Earlier this morning one of the legacy HELM cluster mail servers had suffered a hardware failure. The users hosted on the legacy HELM cluster were not able to access their mail services during a brief outage that lasted approximately 3 hours. Our engineers have successfully migrated legacy server on to a Hosted Appliance cloud platform and ... Read More »
The issue that was experienced on the HELM legacy cluster mail server "mail.ihostasp.net" has been fully correct as of about 1:00 pm EST this afternoon. The mails erver has been fully operational since then and we do not anticipate any further issues or inservice interruptions. We greatly appreciate everyone's patience while the issue was resolved. Read More »
In observance of Labor Day our Technical Support Office will be closed on Monday. September 2nd, 2013. Normal Technical Support office hours will resume on Tuesday, September 3rd, 2013. We hope everyone has a safe and fun holiday.
Starting 10PM EST (GMT -5) we will be performing maintenance on the shared mail server "mail.ihostasp.net" to repair bad sector and corrupt file issues on the data storage SAN unit. The maintenance window is expected to last aproximately 4 to 6 hours. During this time customers will not be able to connect to or access the mail server. This ... Read More »
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