Please be aware the mail services on the shared HELM cluster may perform slower or generate timeout errors when using POP3, IMAP4, and SMTP protocols. We are aware of this issue. This performance degradation is the result of the RAID replication process that is currently being conducted on the SAN unit that is used for the mail data storage. ... Read More »
Our support office will be closed in observance of the New Year federal holliday on January 1st 2014. All non emergency support issues will we answered the following day January 2nd.
Happy New Year.
In observance of the Christmas Holliday our customer support office will be closed Wednesday, December 25th 2013. All inbound support issues will be answered the following day business day December 26th. We are constantly monitoring services for emergency infrastructure response during the holidays, however our support staff will not be available ... Read More »
In observance of Thanksgiving Day our technical support office will be closed on Thursday, November 28th, 2013. Normal technical support office hourse will resume at 9 am EST on Friday, November 29th, 2013. We wish everyone a happy and safe holiday!
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