We are currently experiencing an issue with web server CLE02WEB08 that has prompted our technicians to take the server offline temporarily for maintenance. We apologize for any inconvenience this issue may cause for customers running sites on this web server. We will have service restored to the web server as soon as possible. We greatly ... Read More »
There has been a power outage at our CLE02 data center that has affected a handful of our hosting servers. We are currently aware of this issue and technicians are on hand at the data center working to resolve the issue and bring the affected server back online as soon as possible. We apologize for any inconvenience this issue may cause for you ... Read More »
We are currently experiencing a technical issue on the IHOSTLLC17.ihostasp.net (216.143.82.235) IIS server node in the HELM legacy cluster. Websites located on that server are currently not accessible. Our technician has been dispatched to the datacenter to diagnose/repair the issues and the affected services should be restored ASAP. Updates ... Read More »
Due to the power outage in Avon Lake, Ohio the customer support office and our phone support operation will remain closed for the remainder of the business day Wednesday, August 6th. If you have a support issues, please open a support ticket instead. Thank you.
