July the 4th Holiday Hours

In observance of United States Independence Day our Technical Support Office will be closed on Thursday, July 4th, 2013. Normal Technical Support Office hours will resume at 9am EST on Friday, July 5th, 2013. We wish everyone a happy and safe holiday!

3rd Jul 2013
Customer Support System Changes

Starting June 20th, 2013 we are switching our support system to an integrated platform that will allow us better serve our customers. The old support system will remain online and all existing tickets will be completed there. New support requests can be submitted in the client area https://my.ihostllc.net/clientarea.php If you do not have a ... Read More »

20th Jun 2013
CLE02WEB03 - Helm Cluster Server Migration

We will be performing migration of CLE02WEB03 server to a new hardware starting 2AM EST Friday, May 17th. During this scheduled maintenance time the sites hosted on CLE02WEB03 server will become inaccessible for several hours while we rebuild the IIS metabase on a new machine. Sites will be on-lined on a new server in a serial fashion following ... Read More »

16th May 2013
CLE02WEB03 Web Server Down For Maintenance

We are currently experiencing an issue on the shared web server CLE02WEB03. We have dispacthed technicians to our data center and they are working to resolve the issue as quickly as possible. We do not anticipate this issue to result in prolonged downtime and expect to have the server and all websites hosted on it back online very soon. We ... Read More »

13th May 2013
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