Easter Sunday Holiday Hours

In observance of Easter Sunday holiday our technical support office will be closed on Sunday, March 31st, 2013. Normal technical support office hours will resume as of 9am EST on Monday, April 1st, 2013. You may always submit a support ticket to our technical support staff at anytime via the link below. All personal issues will be answered as ... Read More »

29th Mar 2013
CLE02VMN04 - Raid Array Rebuild

We are currently experiencing a degraded raid array on the CLE02VMN04 physical server node. This is causing degraded and slower than usual response times for a handful of our virtual dedicated servers as well as shared web servers CLE02WEB15 and CLE02WEB16. Our technicians have been dispatched to the data center to replace the faulty HDD and ... Read More »

27th Feb 2013
CLE02WEB07 - Helm Cluster Server Migration

We will be performing migration of CLE02WEB07 server to a new hardware starting 10pm EST. During this scheduled maintenance time the sites hosted on CLE02WEB07 server will become inaccessible for several hours while we rebuild the IIS metabase on a new machine. Sites will be on-lined on a new server in a ... Read More »

13th Feb 2013
Christmas Holiday Hours

In observance of Christmas our technical support office will be closed at 1pm EDT on Monday, December 24th, 2012 and all day on Tuesday, December 25th, 2012. Normal Technical Support Office hours will resume at 9am EDT on Wednesday December 26th, 2012. We would like to wish everyone a safe and happy holiday!

24th Dec 2012